One of the most expensive and difficult aspects of the supply chain is the last-mile delivery, however from a customer perspective is the most memorable and important part. The goal of last-mile delivery is to transport an item to its recipient in the quickest way possible. This has been driven by the continuously evolving market and demand for convenient customer experience across industries such as e-commerce, food, retail and many more.
Planning Is Essential To Have an Effective Last Mile Logistics Strategy
One of the first problems with creating a last-mile logistics strategy is cost. According to Mitchell’s NY, last-mile logistics is seen as the least efficient leg of shipping, and it accounts for up to 20 % of the total shipping cost of a product. Last-mile delays and problems during delivery can eat away at fuel costs and seriously devalue a brand, but shippers Fan leverage technology, such as Big Data, to make small changes and improvements to last-mile logistics processes. Shippers considering implementing or upgrading technology to meet last-mile logistics demands should also consider ease and speed of implementation prior to making any such decisions. E-commerce markets move at the speed of light, and unnecessary delays could result in customer losses.
Analyzing Everything
Nothing should be off the table when considering an effective last-mile logistics strategy and implementation. Shippers should analyze everything from the biggest to the smallest possible influencers.
Being Consumer-centric
Traditional standards of delivery do not work effectively in modern last-mile logistics strategies. Companies must think of unconventional solutions to meet last-mile delivery demands, like Uber, Instacart or Deliv. These app-based last-mile logistics providers are disruptors, but they can enable shippers to meet consumers growing demands for faster, tighter delivery Window.
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