“Operations is the Heart
of the Aviation Industry”.
Airport Operations:
Basically, deals with the operations
and management of the large infrastructure of Airports and the primary duty of
the team is to ensure Safety and Security of the Passengers and Goods. It is also
an important task to ensure that the passengers board the correct aircraft and
also their corresponding luggage is loaded onto the correct aircraft. In
addition to passengers, the Airport Operations also include the management of
goods & freight that has to be transported from one location to destination.
Some other critical functions that
the team performs include, maintenance of the runway, the air strips, the terminals,
hangers, etc.
The proper capacity management of
the airport in relation with the footfall of passengers in the terminals is
also an important function of the Airport Operations Team. In the technical
terms, the team is referred to as DISPATCHERS.
Airline Operations:
Just like any other industry, Airline
Industry also has fixed costs and variable costs, but for the Aviators, these
costs are rather high and the company should have really deep pockets to venture
into this industry. The cost of fixed assets like the aircraft, the variable
cost of aviation fuel, form the major component of costs for an airline company.
Typically, it takes an airline company around 3 to 5 years to break even and to
reduce the fixed costs on assets, these companies lease the aircrafts rather
than buying them and pay the parent company over a period of years.
On the other hand, it is the duty
of dispatchers, to plan the flight for a specific route. A Flight Plan is
prepared for this purpose. The Flight Plan is a printed document containing all
the information about the flight, like the source and the destination, the type
of aircraft being used, number of passengers on board, the fuel required to reach
the destination and plan for refueling on the way (if required) and the number
of halts that an aircraft will have.
This Flight Plan is shared with the
ATC of the source, destination and all the intermediate stops that will come en-route
the destination. In addition, as a safety precaution, this flight plan is also
shared with Indian Air Force (IAF) Officials, because, the body is free to
intercept any malicious aircraft in the Indian Air Space.
The Pandemic:
It is one of a kind situation that
has occurred across the globe and Airliners are hard hit because of the
pandemic. Aviation Industry along with being a transport industry acts as a
Gateway for Hospitality Industry. Unless and until a person travels from one
place to another, there will be no requirement of a hotel, a taxi, and the other
players in the hospitality industry. Due to the Pandemic, the footfall of
airports have seen a drastic decline over the past few months and the
international travel is almost ZERO. On the other hand, the business travelers
that used to use these services for business meetings and other similar
business purposes, have declined owing to the time taken for the safety procedures,
in the pre-COVID era, the norm was that a passenger has to reach the airport
around 1 to 1.5 hours in ahead of the scheduled departure time, but to ensure
safety of passengers, the lead time has increased to 2.5 hours and this is for
both at the source and at the destination airport, not to forget the in-flight-time
and the same story repeats for the return journey. Hence, effectively for a one-hour
business meeting the personnel have to waste around 12 hours in travel, and
hence they find doing it virtually on ZOOM, GoogleMeets, MS Teams, etc. much more
convenient. Plus, there is a constant fear or actually coming in contact with
the Virus.
Having the aircrafts grounded, is a
bigger burden and incurs many more implicit costs than keeping the aircraft air
borne. Hence during the lockdown of the pandemic, Airliners have come up with
some of the following substitute businesses that can help the Cash flowing
during these tough times:
1.
Using
the existing aircrafts as cargo carriers: Most of the Airliners, have removed
the seats from the aircrafts and have increased their cargo carrying capacity. Using
the existing equipment for a similar use, they are ensuring that they can make
whatever little amount that is possible.
2.
Chartering
Services: Repatriation flights from overseas to home countries are being operated
by many airliners, this serves two purposes, they can get the money required
and also help them build a positive image.
Other things that the Airliners are
doing during this Pandemic:
1.
Many
airliners are also training their staffs to be prepared for the new normal and
spring out well once the vaccine is out. Their professionals will be much more equipped
and qualified once the aircrafts become air borne again.
2.
Airliners
have also stopped or postponed the orders placed with the manufacturers, in
order to save on some liquid cash.
How do the Low-Cost Carriers Operate?
The Low-Cost carriers actually
incur the same cost for operating a flight on certain route as does a premium
airliner, but the difference lies in the way the low-cost carriers manage their
costs. A low-cost carrier will be having lot more stoppages and halts en-route the
final destination from source, and they ensure that the cost/hour of flight
operation always stays on the lower side.
However, they charge their
customers for the each and every additional service that the airline is
providing, hence they cut out on the variable costs and the costs incurred to
the customers. Services like pre-booking a particular Window or Aisle seat, pre-ordering
of food and beverages, pre-booking of additional baggage, are some of the
services for which the low-cost airliners charge their passengers above the
fixed ticket prices. This helps reduce the cost of operation for the airline as
well as reduce the ticket prices for the customer who has to travel for short
distances and doesn’t mind a middle seat or has limited baggage.
What are the challenges & prospects for Airlines post-pandemic?
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