Warehousing solutions for handling sudden high demand in eCommerce

Warehousing solutions for handling sudden high demand in eCommerce- Abhirami

ware house problems, it mainly occurs when there is a sudden spike in demand. due to this pandemic we know that every stores is now restoring the things and trying hard to make customers happy by filling orders and managing inventory. in this blog we are looking to various warehouse solution for high demand in eCommerce.

Optimize space and people: this is one of the method for reducing the demand spikes. we know that when a demand spikes occur there will be a drastic change in the buying behavior of the people. people may concentrate on certain product or a product family and other products may left untouched. There are two ways to address this quickly. First, you can move your newly popular products as close as possible to packing stations and create more room around these shelves to accommodate higher traffic and faster picking. Or you can adopt zone-based picking where one person is required to get all of the SKUs in their area for every order, and these are then combined appropriately at picking stations.at the same time you should also look at the space and equipment

Consider cross-docking and back orders: when you have a supply chain issues like covid 19 cross dock is a considerable solution.Generally, cross-docking is faster, but you’ll need to prep the area and make space available. You’ll also want to find ways to verify order and inventory accuracy during this process. Handheld scanners can be a tremendous help, especially if you require pickers and packers to scan orders.cross docking is beneficial when we look in to back order like keeping the revenue flowing, helps to keep operations running and allow new shelving and infrastructure required.it is important to inform customers about the delivery status and cross docking will help in speeding up the process.

Train your team: peoples purchasing demand and behavior changes with demand spike so it is important to train your team to change with the demand and purchasing behavior of the customers. if not that will increase the complains and decrease the order accuracy. so if you see any change in demand training your team can cope up with the uncertain period.

Prep your return plan: mainly we only look in to demand, exchange etc. nut while one team look in to the solution for demand spike the other team should look why we loss demand like if the purchase is happening through the Instagram it will be easy that we have the data of the customers so it should be given to the customer relationship teams and inquire about the product and rectify the problem

orginal post: https://www.allthingssupplychain.com/warehousing-solutions-for-handling-sudden-high-demand-in-ecommerce/